Testimonials - Exclusive Household Staff

I am thrilled to have done the Specialist Housekeeping Course with EBS. The amount of experience and knowledge shared by Donna is invaluable. I found she could answer all questions asked. It was intense but well-paced. All aspects of Private Household Housekeeping were covered both in the modules as well as in the practical part. I’m absolutely delighted to have attended. It has given me the confidence to take on a more varied role within the industry.

Audrey C, EBS Housekeeping Course

We had the use of Mark for ten days and I just wanted to express our appreciation of him. He is amazingly multi-talented and was able to cope with all our needs including 3 small children. We have no hesitation in giving him the highest commendation.

Ultra High Net Worth Individual, Book a Butler

I would recommend the Exclusive Butler School without a doubt. The Royal Butler Dinner was a great experience, and it was fun to all work together. The modules were very good, I had a great time.

Gilliane, EBS Graduate, EBS Two-Week Butler Training

From the booking process to being dropped off at the station, EBS were outstanding throughout. I felt I was in great hands from the start. The level of instruction is unquestionable, with priceless knowledge and experiences being shared by all Trainers. All of the Trainers were accommodating around the specific requirements for my future employment.

Martyn, EBS Graduate, EBS Two-Week Butler Training

Please may I say just how wonderful Mark is. As soon as he walked through my front door, he was immediately everything I wanted from him and more. I was able to hand over the hosting of my party to him and really enjoy my guests. He made a lasting impression on the ladies attending my daughter's bridal shower, and this morning I received a text from one of the guests simply stating "I miss Mark". He was elegant, attentive, resourceful and had a subtle and quiet sense of fun which we really enjoyed.

Lynn, Private Client (Book a Butler)

This was an exceptional experience for me! I felt I got a lot of knowledge from the Trainers and gained experience through the practical modules. The team were more than happy to stay in contact with me and help out with any further questions I might have.

Roxane, EBS Graduate, EBS Two-Week Butler Course

Our three freshly-minted Butlers had the opportunity this summer to demonstrate their new skills and know-how, which is the best proof that the training provided by EBS has already started paying dividends.

HR Manager, Private Client, EBS Two-Week Butler Course

Thank you for your excellent and sensitive assistance. Mark arrived promptly and was superb in handling the arrangements for the reception after the funeral. He worked hard from the moment he arrived and in complete coordination with my wife and daughters. After the ceremony the service from Mark was faultless and the reception passed off flawlessly. The family were all hugely appreciative of his understanding and teamwork and for the superb clean-up at the end of the day. His tactful manner was noticed by all and it was simply a joy to have him with us.

Dr H, Suffolk (Book a Butler)

We honestly loved working with your Butlers, Mark and Damian; they were so incredibly professional (Mark’s sewing skills are something we were astounded by!) and personable. Considering the volume of requests experienced, we would have struggled to execute the guest experience side of the events to the high-level **** expects – please send both of them our huge thanks once again.

SH, Senior Events Organiser

Hi Andrew & Michael, Just wanted to drop you a quick email to say a HUGE THANK YOU for all your help with the event on Friday. Andrew you and the guys were great and certainly acted the part all evening - they made the event the success it was. The way you and your team were there waiting for the cue as soon as the guests arrived to welcome them and show them to their table whilst also providing them their drinks straight away - truly high class service! I know those guest certainly felt extremely special, which made their night. Such a relief to just be able to leave you guys to it, and trust/ know you were living up to the expectations. Michael you were great to work with before the event as well. Big thanks again to you both and your team. Look forward to working with you all again in the near future, hope you all got back safely. Thanks so much again, Gina

Gina Brown, Brown Bear Events, Dubai

Mark - Thank you so so so much for your services. They were exceptional and I truly felt like royalty. You are a master at your craft and will be telling everyone about the business. Thank you for making the biggest day of my life even more memorable.

Jay & Jen Caldwell-Dowling, Wedding Day Butler

Today is not easy to get a new job and above all not the right one. Knowing EHS and John, made my life easier. Their expertise and help have been invaluable during the entire process of my job search. Being a Private Chef and working for a very prestigious family is a dream that can come true only with EHS. Thank you for all the assistance you have provided me during the whole year. I sincerely appreciate your generosity.

VG, Italian Private Chef

I have known John since before EHS was born. When I heard that he was to start up alone all those years ago I knew that he would have no problem in succeeding, and succeed he has! In the past I have been registered with a number of agencies but none have the experience or understanding of Domestic Service like John and his ever growing team. His professionalism and honesty, along with the ability to relieve the pressure of the finding a new position make EHS my go to agency. They genuinely care for your personal requirements and endeavour to find the “perfect” match every time. Whether it be for client or candidate I really couldn’t recommend them highly enough and am ever grateful for their continued support.

SW, Private Chef/House Manager

Dear Jacqueline - I just wanted to write and say a huge heartfelt thank you for putting me forward for the House Manager position at …. where I have just completed my first week. Everybody in the house is lovely and it is a very professional environment. So thank you once again for your help and advice. Your agency is fantastic. Just when I was giving up hope of ever finding a professional, pro-active agency who actually understood what I had to offer, I met you!

KW, House Manager

John and the team at EHS were extremely professional and very helpful when i made the transition from the Super yacht Industry into Private households. EHS were friendly and honest and made my experience finding a new role painless. John was there to offer advice and help when I had a question and went above and beyond during the final stages of securing employment. As a candidate it seems EHS has the advantage with matching candidates in roles, due to their hands on experience and knowledge within the industry. I would recommend EHS to anyone seeking new employment within the private household industry.

HB, Private Chef

Having worked with EHS over the past few years I have found them to be excellent recruiters. They remain focused and professional at all times throughout the recruitment process and show a genuine interest in me, the client. I am always shown high caliber candidates and I anticipate working with them for many years to come.

UHNWI, Private PA

I have always found Exclusive Household Staff to be a fantastic resource, which offers a bespoke staffing solution via a range of high quality candidates. The Staff at EHS have always been extremely professional and attentive and have responded to the precise requirements of our job specifications. We have been very happy with the candidates presented to us, and moreover have expanded and enhanced our Household Team via EHS’s solutions. EHS are a benchmark of quality and are perfectly placed to service the requirements of luxury high class environments. I would have no hesitation in recommending EHS to the discerning Client.

JC, House Manager, London

Changing job and finding the right one has never been easy. I have joined many agencies and I met Michael Taylor at Exclusive Household Staff who helped me so much from the beginning. He was always available for me even out of office time to give me advice and support. He found me a dream job, a much bigger one than I would have ever thought and I cannot thank him enough!

ZK, Butler/Houseman

Dear Jacqueline - I would like to thank you for spending so much time with me at the Registration Interview this week. Having enrolled with many Agencies in London over my career I am delighted that I have met and registered with Exclusive Household Staff. As a new candidate I was so impressed with your skills at Interview - how you really established the type of role I am seeking and how you fully understand the importance of me finding the right long term position which match my skills set. I very much look forward to working with you to achieve the above.

JM, House Manager

We approached Exclusive Household Staff & were introduced to Michael Taylor, from start until placement the transition was smooth & professional. So many agencies just bombard us with offers that just didn’t fit any of the criteria we asked for, also the jobs offered didn’t match the advert. Michael at Exclusive Household Staff listened to us carefully for what we wanted, searching for the perfect position that matched our professional attitude. Thank you it was such a pleasure & with so much ease. One very happy couple!

Neil & Julia, Domestic Couple, UK

Your Private Chef was absolutely fantastic both in terms personality and professionalism...Absolutely great! Many thanks for arranging everything John.

MZ Private Client, Antibes

My experience with Jacqueline of Exclusive Household Staff was by far the highest calibre agency I have ever worked with. Many times agencies just want to fill the position quickly and pay more attention to speed than to the highly specific needs of the client. We travelled from the US for a film and needed two qualified housekeepers for a high profile family. The quality of the candidates and the whole experience was top notch, I would strongly recommend Exclusive Household Staff for both permanent and temporary placements.

Christine Mammolito, COO - Team Downey

As a candidate of Exclusive Household Staff, I would like to express my gratitude to my consultant Jacqueline Townsend. Jacqueline is a very helpful and supportive consultant. She is truly professional, friendly and sincere. From our first meeting in September of this year she actively helped me to find a suitable position. Within one month of our initial meeting I was offered and accepted a very good job for an overseas assignment. I am very lucky to have Jacqueline's consistent support, motivation and professional advice and would therefore highly recommend her as an excellent consultant.

Marina, Ladies Maid

John has been a great agent, in the short space of time I have worked with him he has placed me in amazing jobs that suit me and with great opportunities. He gets to know you as a individual, to find the best job to suit you. Providing great opportunities to further my career. I would highly recommend John as he is highly professional and a personable individual.

Daniel, Private Chef

I was first introduced to John via a colleague and was really impressed by his professional and friendly manner. From our first meeting in July of this year, I was found an excellent position abroad within 2 months. His expertise and experience in guiding me back into private estate management was superb and I particularly liked the ability to call on him at any time if I had a query or for his opinion. I would without hesitation highly recommend him to anyone wanting a bespoke and highly-personal service.

AW, Butler/House Manager, Europe

My immediate impression of John and his company - Exclusive Household Staff Ltd, was that this was recruitment at its very best. He is highly professional, his advice practical, and he quickly targets and draws out skills and qualities getting to the core of requirement. John, having worked in private service himself, truly understands the environment and has a unique skill in achieving the perfect “fit” for client and candidate. His excellent reputation is certainly reflected by his knowledge and dedication to this sector

Mrs Chapman, Private Client, London

From all of the agencies out there, you were one of the most professional and we would certainly seek you services again should the need arise.

P&W, Estate Management Couple, London

We never look any further than Exclusive Household Staff for our recruitment needs. They understand what we are looking for and only put forward personal details of suitable candidates. I can highly recommend John and his team.

Mrs S, Private Client, London

Back in 2004, when John held a position of House Manager he employed me as a Private Chef for his private high profile family. Since then John has helped me develop my career as my agent where I now work for several high net worth individuals worldwide. Thank you John and keep up the good work!

Russell Borrill, Private Chef

John was one of the most highly organised and professional Butler/House Managers I have ever had the pleasure of working with. I am sure that clients will be happy with John's services and knowledge with household consultancy.

Bea, Executive Housekeeper

I have known John Pettman for the last five years in which time I have found John to be very knowledgeable in the field of recruitment. John has the ability of finding the right person for the correct position and therefore makes him excellent at his job.

Mr Jones, Private Multi Property House Manager, London